Open vacancy (DE/NL/EN and CN/VN)

As we have a large customer base that speaks Chinese and Vietnamese, we are always open to engaging with candidates who speak these languages and are interested in the role of Inside Sales Representative.

As an Inside Sales Representative, you are the central point of contact for our customers. Your main goal is to ensure customer satisfaction and achieve commercial targets.

• You manage your own customer portfolio and act as the first point of contact, proactively identifying customer needs and providing suitable solutions.

• You seize every opportunity to increase sales through smart upselling, cross-selling, and by sharing attractive promotions.
  With efficient order processing and strong credit management, you ensure a smooth customer journey from quotation to delivery.

• You deliver an excellent customer experience by proactively handling after-sales activities and resolving customer challenges quickly and professionally.

• You gather and share valuable market insights from customer interactions, helping both yourself and the team capitalize on commercial opportunities and refine sales strategies.

• You work closely with the field sales team to achieve shared sales results.

  At our company, a strong culture of continuous improvement is key. Therefore, we value your proactive mindset and your contribution to projects.

You have a commercial drive and are not afraid to pick up the phone. You enjoy making sales, but also value maintaining a good relationship with your customer. You manage to find a balance between these two on a daily basis. Additionally, you are accurate and precise; after all, orders must be processed correctly.

• You are available 32-40 hours per week

• You have an MBO+ level of education and thinking

• You are proficient in German, Dutch or English, and Chinese or Vietnamese

• You have several years of experience in a similar role

• You have knowledge of MS Office

• You have previous experience with SAP or are able to quickly learn

What we have to offer you

Working with us means being part of a growing, healthy international organization where communication lines are short and the atmosphere is open. In your role, you’ll have the opportunity to make a real impact with your ideas and expertise. There’s plenty of room to share your opinion and more importantly, we truly act on the input you provide. Together with a close-knit and dedicated team, you’ll work toward great results.

• A market-based salary aligned with your knowledge and experience

• A generous 29 vacation days. Starting from the age of 35, you’ll earn an extra day every 5 years. Haven’t been sick for a whole year? You’ll receive 3 additional vacation days

• A solid pension plan, with 60% of the contribution paid by us

• €250 per year budget to support an initiative, association, or charity of your choice

• Room to grow: we encourage your professional development through training and career opportunities. You’ll also have unlimited access to the GoodHabitz online learning platform, so you can keep developing based on your own interests

• Health and vitality matter to us: enjoy discounted gym memberships and benefit from our bike plan

• The chance to work in a growing, healthy international organization with short communication lines

• And last but not least: 20% discount on all our products

Our organization and the team

Heuschen & Schrouff is the leading importer and distributor of authentic Asian food and non-food products in Europe. From Landgraaf (the Netherlands), we represent more than 65 leading Asian brands such as YumYum and Flying Goose, and we have strong private label concepts such as Golden Turtle for Chefs. In addition, we offer Private Label solutions. We do this with a team of more than 450 colleagues, 45 trucks on the road, and a diverse customer base ranging from ethnic specialty stores and wholesalers to retail, foodservice, and industry. We also operate our own e-commerce platform.

We are a healthy, growing company driven by the increasing popularity of our products. This growth requires smart decisions and more efficient processes – and you can actively contribute to this. At our company, you won’t end up in a world full of rules or bureaucratic structures. On the contrary: we value fresh ideas, initiative, and innovation. You are given plenty of room to think along and help build the future.

The Inside Sales Ethnic department is responsible for serving one of our largest customer groups: Asian supermarkets and wholesalers. They act as the central point of contact for these customers. As our customers are spread across Europe and often have an Asian background, communication within the department takes place in many different languages.

We do not appreciate acquisition in response to this vacancy. Unsolicited profiles or offers will not be considered and do not entitle anyone to any form of compensation.